Return & Refund Policy

Return & Refund Policy – Zeva

At Zeva, your satisfaction is our priority.

Returns

• You can return a product within 7 days of delivery if it is damaged, defective, or wrong item.

• The product must be unused, with original tags and packaging.

• Personalized or custom-made items cannot be returned.

Refunds

• Once we receive your return and check the product, we will process your refund.

• Refunds will be made to your original payment method within 5–7 business days.

Exchange

• Currently, we do not offer direct exchanges. You can return the product and place a new order.

How to Return

• Contact us at our email or WhatsApp with your order number and reason for return.

• Our team will guide you on how to send the product back.

Thank you for shopping with Zeva. We are always here to make your shopping experience safe and happy! 💖